We provide a range of payment methods including:
Credit Card: We accept Visa, MasterCard and debit card.
PayPal: Australia's favorite way to pay online. PayPal is a fast, easy and safe way to make payments online and on your mobile phone.
If you are having difficulty checking out, please email our Customer Care team at firstname.lastname@example.org for further assistance.
Afterpay: Pay fortnightly and receive your order now!
Using Afterpay you can pay for your order over four fortnightly payments . There's no interest or added fees. Payment will be automatically taken from your debit or credit card in four equal payments each fortnight, and you will receive your order immediately.
Please note if you fail to make a payment you will be charged a late fee of $10 and if still overdue an additional $7 will be charged one week later.
The currency displayed on ebonienivory.com is in Australian dollars (AUD).
ebonie n ivory strives to ensure security, integrity and privacy of personally identifiable information of its customers. ebonie n ivory uses a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorised access, modifications or disclosure, including restricting physical access to its offices and firewalls and secure databases.
ebonie n ivory ensures that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. ebonie n ivory guarantees that the information entered on our site will not be disclosed to any external organisations or third parties.
Please note: your email address will be used to receive information about new products and special offers when you subscribe to ebonie n ivory updates. If you do not wish to receive updates, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list.
ebonie n ivory is bound by the National Privacy Principles in the Privacy Act (1988) in relation to the handling of personal information.
In the event that you have forgotten your password, you can request a new password to be sent to your registered email address. Alternatively, you can email our Customer Care team for assistance at email@example.com and you will be sent a new temporary password to your email address. Upon receiving your new temporary password, you may change it in your 'My Account' tab for added security purposes.
Listed prices on ebonie n ivory are accurate to the best of our knowledge. However, in the unlikely event of an incorrectly priced item, ebonie n ivory has the right to correct and/or change the price of the item.
After placing an order you will receive an email receipt confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to an inability to authorise a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by ebonie n ivory. In addition, ebonie n ivory reserves the right to decline or cancel any such orders. If a cancelled purchase has already been charged to the customer’s credit card, ebonie n ivory will issue a credit to the account in the same amount within 7 business days. ebonie n ivory reserves the right to modify the information on this site and the services and products described therein anytime without notice.
ebonie n ivory may run competitions, prize draws and promotions on the ebonie n ivory site and blog. These will be subject to additional terms and conditions, which will be made known to you at the time.
Where ebonie n ivory allows you to email products to another person: you warrant that that the person to whom the email is addressed has consented to the email being sent; and indemnify ebonie n ivory, its servants and agents against all actions, claims and demands (including the cost of defending or setting any actions, claims and demands) arising out of or in respect of sending any email or any contravention of the SPAM Act 2003.